According to a report by the Everest Group, outsourcing worldwide added 6 percent in 2010 in comparison with 2008. Transactions were at its highest in 36 months in Q4. Everest Group is a consultant and research group with an advisory role in global services.

There was some indication of a comeback in growth in Europe and North America with volumes in terms of transactions was higher by 17 percent and 20 percent in comparison with volumes in 2009.

The report by Everest Group, entitled Market Vista: 2010 in Review portrays major developments in the sector in 2010. The report is inclusive of the latest trends in outsourcing, market activity, captive developments, location opportunities, analysis for sourcing sector shareholders, and major vendor developments. The report presents a comparison of last year with previous years in order to assess the evolution of outsourcing.