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Complaints mount against Wipro's ESIC project
Monday, 18th July 2011

Wipro�s Rs 1,182-crore contract with Employees� State Insurance Corporation (ESIC) for IT services may be in troubled waters on account of technical problems with the government health insurer�s internet portals that have caused inconvenience to users.

ESIC, a health insurer under the ministry of labour and employment, has said its portals are facing technical problems, causing inconvenience to users.

Addressing employers registered under the ESI Act, 1948, ESIC said it had rolled out its IT project Panchdeep to empower users. �You may have been facing serious issues in using the portals due to technical problems... We sincerely apologise for the inconvenience caused to you. We hope to restore the facility or provide alternative to you very shortly,� a public announcement by ESIC said.
Publication : Business Standard


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