Nokia had conducted demonstrations to show monitoring capabilities but IB officers found major shortcomings with the system.

�During the demonstration, it was noticed that the originating IP address of all e-mails sent through Nokia's messaging service was that of Nokia infrastructure and not the actual IP address of the sender. This is unacceptable from the law enforcement agency point of view as identification of the person who sent the e-mail would not be possible without the actual IP address,� said a top Government source.